Surgery Scheduler

Description:
Could you be our next Surgery Scheduler at Paoli Hospital?

Why work as a Surgery Scheduler with Main Line HealthCare?

• Make an Impact! Are you compassionate, comfortable on the phone, and a good listener? Communication is key as the Surgery Scheduler: you will be interacting with patients to schedule office procedures (both inpatient and outpatient), follow up appointments, and any testing required by the doctor. Attention to detail is paramount to ensure all patient demographics are correct, insurance is verified prior to procedures as well as pre-certifications are acquired. You will also use your keen attention to detail to review necessary medical preps for day of surgery, as well as discuss follow-up with the patients.
  
  
• Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
  
  
• Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
  
  
• Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
  
  

Position: Surgery Scheduler

Position Responsibilities:

• Acts on a consistent basis to support the Mission, Vision and Values of MLHC.
• Schedules inpatient and outpatient procedures with the operating room, surgicenter, etc.
• Verifies and updates insurance coverage for procedures; precertifies procedure when necessary.
• Coordinates preadmission testing, medical clearance, EKG studies, etc.
• Communicates regularly with patients regarding status of procedure and instructions for day of procedure or any other patient issues that may arise. Discuss with surgeon as necessary.
• Discusses any necessary medical preps for day of procedure.
• Ensures that all necessary information is in admission, OR, etc. before day of procedure.
• Prepares chart for the day of surgery for physician; coordinating films, consents, lab work, etc.
• Schedules post-operative visit.  
• Makes arrangements for all medical supplies that will be needed after surgery.
• Review daily OR schedule, physician meeting and on-call call schedule. Distribute as necessary.
• Review daily inpatient census and distribute as necessary.
• Answer telephones and schedule appointments as necessary. Check-in and check-out patients during office hours. Often acts as receptionist or is back-up for receptionist.
• Contact physician regarding requests for inpatient consultations.
• Assist with office hours as necessary.
• Responsibility for filing, copying, mail, etc. as per office procedures.
• Attends meetings as required
• Maintains patient confidentiality.
• Performs other duties as assigned by practice providers and/or practice management.

 Shift: Full-Time, Day Shift

Experience:
1. Three years of experience in a specialty physician's office with strong knowledge of managed care payors required.
2. Knowledge of medical terminology and hospital procedures preferred.
Scheduling experience is preferred.

Education:
High school diploma or equivalent.

Licensures/Certifications:
N/A